Meet The Team | Dream Vacations

Meet the Team

Who Are We?

We specialize in crafting seamless vacations, whether it’s a family getaway, a romantic escape, or a large group event. From tailored itineraries to securing the best deals, we handle all the details so you can focus on enjoying your journey.

Our dedication goes beyond booking; we’re here to guide you every step of the way, ensuring your travel experience is stress-free and memorable. With a proven track record of satisfied clients, including successful group cruises and destination getaways, you can trust us to deliver exceptional service and expertise.

Let us turn your travel dreams into reality with the care and professionalism you deserve. Your adventure begins with us!

"Success is when you can explore the world, create unforgettable memories, and build wealth - all at the same time. Work becomes joy when your journey pays you in both purpose and profit"
- Craig Thomas

Dream Vacations Franchise since March 2025.

Craig Thomas

Travel Advisor, ECC

My journey in the travel industry began in 2002, when I took my first cruise aboard the Carnival Legend. That unforgettable experience sparked a passion for cruising that would shape my life and career. After another cruise in 2006, I began to wonder if it was possible to combine my love for travel with a career. In 2007, I found the perfect opportunity to start my journey as a travel advisor, even without prior experience. I dove in headfirst, dedicating myself to learning everything I could about the travel industry.

Every trip I plan reflects my passion for travel and commitment to creating unforgettable experiences. Whether it’s a family vacation, a destination wedding, or a group event, my goal is to ensure every client’s journey is as seamless and enjoyable as possible.

For me, travel isn’t just a career - it’s a way of life. And I’m honored to share that passion with others, helping them explore the world one unforgettable trip at a time.

Alma Thomas

Travel Advisor, ACC

My love for travel began as a little girl, when my mother would pack our bags and take us on annual Greyhound trips to Disney World. Those vacations created some of the best memories of my childhood. As a mother myself, I was determined to give my boys those same magical experiences. It was only then that I truly understood the sacrifices my mother made to make those moments possible, especially as a sole provider striving to create unforgettable memories for my family.

Years later, I met my husband, who introduced me to the world of travel clubs and affordable travel. He not only taught me how to travel more for less but also how to turn that passion into a rewarding career. Together, we combined his expertise in booking and selling trips with my passion for crafting unique and meaningful vacation experiences. Over the years, we’ve built a thriving business, hosting thousands of travelers and managing unforgettable journeys, including cruises with up to 878 passengers.

Whether it’s a bucket list adventure, a milestone celebration, or a weekend escape, my goal is to ensure every trip is a one-of-a-kind experience that leaves lasting memories. Traveling is more than just a passion—it’s my mission to make dreams come true for every client I work with.

Kristin Gardner

Travel Advisor

From healing hands to helping hands, meet your travel agent with a heart for care!

As a occupational therapist, I’ve spent years helping people live life to the fullest—now, I create unforgettable travel experiences that do the same. With a deep understanding of individual needs and a passion for adventure, I specialize in personalized getaways that are smooth, stress-free, and filled with joy.

Let me take care of the details while you focus on making memories!

Jeff Gardner

Travel Advisor

After retiring from a successful career as an Operations Manager at Verizon Communications, I followed my passion for travel and became a dedicated Travel Advisor.

I now use my years of experience in planning, organization, and customer service to help clients create unforgettable vacations by land or sea. From relaxing cruises to all-inclusive resorts and group getaways, I handle the details so you can focus on the fun. Let’s make your next adventure effortless and unforgettable!

Jon Groves

Travel Advisor

I have always seen travel as more than just a getaway — it’s a way to connect with people, places, and stories. Growing up in Appleton, Wisconsin, and later settling in Milwaukee in 2003, I learned to appreciate both local culture and global adventures. From exploring Milwaukee’s ethnic festivals and brewery tours to riding a double-decker bus through London, climbing the Eiffel Tower in Paris, cruising between the Hawaiian islands with strangers who became friends over mai tais, and learning quirky bus names in Boulder,I have gathered experiences that shape how I help others travel today.

With degrees in liberal arts and IT networking, and a professional background in technology and digital marketing, I bring a unique mix of problem-solving skills and creativity to my role as a travel advisor. I now specializes in cruises, all-inclusive resorts, and beach escapes, guiding clients through the full journey: dream, depart, discover. For me, the best part of being an advisor is watching travelers return with stories of their own — proof that when the details are handled, the memories come naturally.

Tammy Ward

Travel Advisor

With a lifelong passion for travel and a talent for planning unforgettable experiences, I have always been the go-to person for organizing trips for family and friends. What started as a personal love for exploring new destinations and creating seamless itineraries naturally evolved into a desire to help others turn their travel dreams into reality.

Alongside my journey in travel, I have built a strong foundation in nursing—a career that reflects my dedication to caring for others, attention to detail, and commitment to providing comfort and peace of mind. These qualities carry over into my work as a travel advisor, where I take pride in ensuring every client feels supported, informed, and confident from the moment they begin planning to the day they return home.

By combining my organizational skills, compassion, and firsthand travel experience, I specialize in crafting personalized vacations tailored to each client’s unique vision. Whether it’s a relaxing beach escape, an adventurous cruise, or a once-in-a-lifetime getaway, I am passionate about creating meaningful travel experiences that leave lasting memories.

Kurtis McBride

Travel Advisor

Hi, I’m Kurtis McBride, a travel agent who loves helping people explore the world and create unforgettable vacations. I specialize in cruises and enjoy designing trips that are smooth, stress-free, and tailored to you.

My background traveling for work taught me how to navigate schedules, destinations, and unexpected challenges, so I can make your travel experience easy and enjoyable. When I’m not planning trips, I’m usually thinking about my next adventure at sea.

Let’s start planning your next getaway!

Monique Rondon

Travel Advisor

Hi, I’m Monique Rondon, a travel agent who loves helping people explore the world and create unforgettable vacations. I specialize in cruises and enjoy designing trips that are smooth, stress-free, and tailored to you.

My background traveling for work taught me how to navigate schedules, destinations, and unexpected challenges, so I can make your travel experience easy and enjoyable. When I’m not planning trips, I’m usually thinking about my next adventure at sea.

Let’s start planning your next getaway!